Privacy Policy

Last Updated:

This Privacy Policy outlines how David Krynauw Design (PTY) Ltd, ("we," "our," or "us") collects, uses, and stores information provided by users on our website. We are committed to safeguarding your privacy and ensuring the security of your personal information.

Information We Collect

We may collect the following types of information when you use our website:

1. Quote Information: When you submit information to request a quote, we collect personal and business information such as your name, email address, phone number, and any additional details necessary for generating quotes.
2. Basic Information: We may collect basic information critical to the functionality of our website and services unless otherwise prompted.

How We Use Your Information

We use the information we collect for the following purposes:

1. Providing Services: We use the information provided to generate and deliver quotes and provide related services.
2. Record Keeping: We retain the information you provide for quotes indefinitely to comply with South African legal requirements for business practices and record-keeping.
3. Communication: We may use your contact information to communicate with you regarding your quote requests or any updates related to our services.
4. Improvement and Analysis: We may use non-personal data, such as website usage statistics, to improve our website and services.

Disclosure of Information

We do not sell, trade, or transfer your personal information to third parties. However, we may share your information with trusted service providers or partners who assist us in delivering our services. These third parties are also committed to maintaining the confidentiality and security of your information.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While we do our best to protect your personal information, we cannot guarantee 100% data security. In the event of a detected data breach, we will inform affected customers, but we do not take responsibility for such breaches or any damages that may arise.

Privacy-First Approach

We are a privacy-first company, and we continuously strive to minimize personal data exposure and collection, on a best-effort basis.

Your Rights

You have the following rights regarding your personal information:

1. Access: You may request access to the personal information we hold about you.
2. Correction: You may request corrections to any inaccuracies in your personal information.
3. Deletion: You may request the deletion of your personal information, subject to our legal obligations for record-keeping.

Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at info@davidkrynauw.com.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. This Policy serves as notice. This Privacy Policy is subject to change without notice.

GDPR and POPI Act Compliance Review Notice

Please note that our Privacy Policy and data handling practices are currently under review for compliance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPI Act). We are committed to ensuring that our practices are compliant with these regulations to safeguard your privacy and data protection rights.